Customer Service is Second to None
Luxury car brands place a huge emphasis on the quality and build of their automobile. However, one of the places where no expense is spared is the customer care experience. In fact, walking into a luxury dealership is akin to walking into a luxury store on Rodeo Drive or Worth Avenue in Palm Beach, and the staff is trained to treat each customer as their most important one. Compare that to a non-luxury dealership where the schmoozing ends right when you hand over your down payment. Luxury car dealerships offer perks such as a luxury loaner car, valet parking, and trained staff who will treat you like the most important person in the room. This type of service really makes a difference when it comes to scheduled maintenance visits. Luxury car dealerships actually make customers want to spend more time there.
Continue reading to learn about the resale value of luxury cars.